After Sales Care: I Have A Damaged Item What Shall I Do?
I Have A Damaged Item What Shall I Do?
We do expect your shed to arrive intact when it leaves our factory. If however damage has occurred during transit, please don't panic. All we ask is that you thoroughly check the product and contact us straight away.
When contacting us please quote your order number and damaged part ID. You can find this ID in your product manual. We will immediately send out the damaged part. This saves you calling and we can action your request quicker.
All images are for illustrative purposes only. All dimensions are approximate and may vary with manufacturers tolerances. Dimensions contained within product names are approximate, for guidance purposes only. Unless otherwise stated, all measurements are overall including roof overhangs where applicable.
✚ Free delivery is available to most UK postcodes. Postcodes that qualify for free delivery are always determined by our trusted couriers and any additional charges will be stated at the checkout. Our 'Pick A Day' service is for selected products only and will be highlighted on all qualifying products under the delivery section.
♦ Pick a day delivery is subject to availability. Postcode must match your delivery address, otherwise the delivery date may not be available. Pick a Day delivery is not available when Home installation is selected, you will be contacted by the installations team to arrange delivery and installation dates. Pick a Day delivery on orders placed through finance are also not available and are subject to credit checks, which are outside our control. In such cases you will be contacted to rearrange delivery. Terms & Conditions apply.